Network Guide Academy offers optional recurring subscriptions for eligible memberships, learning products, and Resume Builder access. Not every product is recurring. Customers must actively select and authorize recurring billing; one-time checkout never opts the customer into automatic renewal.
Billing and customer authorization
Before payment authorization, the checkout shows the subscription name, amount, currency, frequency, and applicable terms. By agreeing and completing Razorpay authorization, customers authorize charges at the disclosed interval until cancellation, completion, or other termination under the payment mandate. Creating an unpaid subscription record does not activate paid access. Paid benefits begin or renew only after payment capture has been verified.
Currency and applicable tax
Eligible customers may see INR or USD depending on regional pricing and gateway eligibility. Customers must review the actual currency and amount presented during authorization. Any applicable taxes and additional bank or currency-conversion fees are governed by the checkout disclosure and relevant provider.
Duration and renewal
The billing interval and amount are those displayed for the selected plan (for example, every three months). Actual terms vary by offer. Customers remain responsible for reviewing the renewal terms before approving the mandate. Price or interval changes will be communicated and handled with any legally required notice or fresh authorization.
Cancel or manage renewals
Visit My Library → Subscriptions to check status and request cancellation, or contact support where self-service is unavailable. A cancellation request must be processed and reflected by the payment provider before future collection can be considered stopped. Already initiated payments may require separate investigation. Cancellation stops future billing; it does not automatically refund completed payments.
Access following cancellation
Valid paid access remains governed by the purchased entitlement and the applicable subscription terms. Failed renewal may cause membership-based access to expire after the paid period and any expressly stated grace period. Separately purchased one-time entitlements are not automatically removed when recurring billing ends.
Failed payments and recovery
Payment attempts may fail or remain pending. Razorpay and financial institutions may provide notifications, retries, or payment recovery under the terms of the mandate. We do not promise a grace period unless displayed for that subscription.
Refund requests and disputes
Cancellation and refund are separate processes. Refund requests for incorrect or duplicate charges, non-delivery, or other eligible reasons are reviewed under our Refund & Cancellation Policy and applicable law. Do not share card security codes or banking passwords when reporting a billing issue.
Support and updates
For assistance, use our Contact page with the account email and transaction reference. Material changes affecting existing recurring payment authorizations will follow applicable notification and consent rules.
Read also our Terms & Conditions and Privacy Policy.